Collection of your Personal Information
It is always up to you if you choose to disclose personally identifiable information to us. In order to better provide you with products and services offered on our site, you may choose to submit information such as your first and last name, email address, phone number, and the city and state in which you live. We may also collect other non-personal information including but not limited to the vehicle make and model you’re interesting in buying or selling and/or your down payment amount, in order to serve you better.
We may also gather additional personal or non-personal information in the future.
Use of your Personal Information
We will use your information for, but not limited to, communicating with you in relation to the products and services you are interested in. We may also use your personally identifiable information to inform you of other products and services available from Brookbank Auto Exchange. We will not share your information with any third party outside of our organization, unless necessary to fulfill your request.
Sharing Information with Third Parties
Brookbank Auto Exchange does not sell, rent, or lease its customer lists to third parties.
We may, only with your written or verbal permission, provide your contact information to external business partners who provide services that may be of interest to you. In those cases, your unique personally identifiable information may be transferred to the third party. All such third parties are prohibited from using your personal information except to provide those services and they are required to maintain the confidentiality of your information.
Brookbank Auto Exchange may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such an action is necessary to: (a) conform to the edicts of the law or comply with legal process; (b) protect and defend the rights or property of Brookbank Auto Exchange; and/or (c) act in urgent circumstances to protect the personal safety of our employees, users of our products and services, or members of the public.
Tracking User Behavior
Brookbank Auto Exchange may use Google Analytics or a similar technology, and/or pixel tags to keep track of the pages on our website our users visit. This data may be used to customize information on products or services relevant to users whose behavior indicates they are interested in a particular subject area.
The Brookbank Auto Exchange website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issues the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the website.
Links to other Sites
Children under the age of Thirteen
Brookbank Auto Exchange does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, we ask that you not submit any form or make any request on our website, and you must ask your parent or guardian for permission to use the website.
Brookbank Auto Exchange takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit application), that information is encrypted and transmitted to use in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example billing or customer service) are granted access to personally identifiable information.
Opt-out or Unsubscribe
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the phone number given on our website:
Changes to this Policy